Version 1 - Reviewed: February 2, 2023

Hotfix: Document Is Locked for Editing Error

When TariffShark on your desktop is working with TRV content files in Microsoft Word, the following error may appear: This method or property is not available because the document is locked for editing. The following use cases may result in this error:

  • The Shark is swimming to perform TRV Content Processing
  • You selected Option 3 (Import Microsoft Word document) in the Build Content wizard and you used the "Optional Document Compare" option

The underlying cause of the error is that Microsoft started rolling out an update to Microsoft Word in December 2022. The update altered Word's behavior when documents are open for "read only". In a few places in TariffShark, the new behavior triggers the "This method or property is not available because the document is locked for editing" error.


  1. Download the hotfix .ZIP file and save it to your desktop
  2. Open the folder where TariffShark Tiger is installed
    • C:\Program Files (x86)\TariffShark Tiger\
    • For 32-bit Windows 10 and later versions, the folder usually is C:\Program Files\TariffShark Tiger\
  3. Create a copy of TariffShark.exe and TariffShark.pdb files or make a copy of the whole folder for backup purposes.
  4. Extract the files from the hotfix .ZIP file to the TariffShark Tiger install folder (confirm overwrite)
  5. Start TariffShark, and verify version 3.0.1312.2 is displayed where indicated

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More Information


  • TariffShark Tiger client version 3.0.1312.0

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