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Support

Help & Documentation

Full product documentation is available here.

Learn more »

Screencasts

Among our screencasts are these highlighting exciting Hammerhead features...

  • Tariff Records Screen Improvements
  • Enhancements for the Oil Industry
  • Integrated FERC Sandbox Submission
Learn more »

How-to & FAQ

  • TariffShark and Microsoft Word DDE Mode
  • Error: Could not load file or assembly Microsoft.Office.Interop.Word, Version=11.0.0.0
  • What are the technical requirements to run TariffShark?
  • Security Overview
  • How to Populate the Baseline Loader Document
  • Registering TariffShark Software Client
More articles »

Thanks for the wonderful TariffShark software and all your help!

Satistified client from Texas

I'm really impressed with the support that you are providing!

TariffShark user from New York

The customer service you provided us during this implementation period has been exceptional and we look forward to working with you as we transition to eTariff.

TariffShark customer from Texas

Live Support

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    Please read the FAQ before contacting us, many of your questions will be answered here
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    Support Phone: 847-252-1611
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